Returns & Exchanges
At LORIER, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a 30-day return or exchange window for all items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original box.
- 3.Drop Off Package
Hand over your package to the designated carrier at any authorized drop-off location or schedule a home pickup for your convenience.
- 4.Receive Your Refund
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.