Frequently Asked Questions
Everything you need to know about your Lorier experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Where can I find the size guide?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing your results to our guide to ensure the perfect fit.
Are your materials sustainably sourced?
At Lorier, we are committed to ethical fashion. We work closely with certified manufacturers to ensure our fabrics are high-quality, durable, and sourced through sustainable supply chains.